The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in the original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund.

Grande Cosmetic Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 10 Working Days after the confirmation.

Please return your purchase to the following address:

Grande Cosmetic sdn bhd
No.26-1  Persiaran Puteri 1, 
Bandar Puteri Puchong,
47100 Puchong Selangor,
Malaysia.

If you have any questions or doubts please contact us at :

Email: sales@grande2u.biz
WhatsApp: +60126260381